Obtain an overview of the entire licensing process in Ontario and the role the Ministry plays in legislating our industry.

A snapshot of the duties, responsibilities and expectations of a Security Guard.

Learn about the PSIS Act, 2005, an individual’s responsibilities, general duties, standards, practices, regulations and prohibitions & the Code of Conduct.

Learn the building blocks of basic security guard policy, procedures and protocols.

Crafting reports and notetaking is a cornerstone of this job, you will learn how to write airtight reports and keep accurate activity logs.

You are, to an extent, responsible for the safe and secure operations on your site. Learn strategies and precautions to keep yourself, your team and other stakeholders safe at all times.

How you respond to emergencies in the field will have deep impacts on the safety of individuals – your actions can be the difference between life and death.

Become well-versed in the Canadian legal system and the Charter that dictates when and how to exercise legal powers of arrest, detention, search, seizure, inspection, use of force, etc.

Learn all the Legal Authorities as it relates to your day-to-day behaviour and expectations.

You must know and be able to communicate differently with guests, teammates, police officers, etc. Learn how to sculpt your communication to the intended audience to maximize getting your message across.

In today’s day and age, a special, more nuanced level of communication is needed in everyday interactions especially when dealing with certain sectors of the population.

Not just when, but knowing how much force to use is vital in the discharge of your duties.